We offer a full range of services to meet all your needs. Find out more about our most frequently asked questions.
Our express service guarantees fast delivery, often within 24 hours of dispatch. Standard service offers an economical option with longer delivery times, suitable for non-urgent needs.
Yes, we offer temporary storage solutions for parcels prior to shipment or during transit. Contact us for more details on our storage options.
International shipments generally require customs formalities such as export declarations and customs documents. We can provide you with personalized advice on the specific requirements for your shipment.
You can track a parcel sent internationally in the same way as for domestic shipments, using our online tracking tool. Enter the tracking number provided to obtain information on the current status of your shipment.
Delivery times for international shipments may vary depending on the destination and the type of service chosen. We will provide you with an estimated delivery time when you place your order.
You can track your parcel in real time using our online tracking tool. Simply enter the tracking number provided with your order to get the latest updates on the location of your package.
We offer several delivery options, including express services for urgent deliveries and standard services for economical delivery. Check our options when ordering to choose the one that best suits your needs.
If you're not available to collect your parcel, we'll leave you a delivery notice. You can then arrange a new delivery or choose to collect your parcel from one of our nearby collection points.
Shipping costs are estimated on the basis of several factors, such as package size, weight, destination and type of service chosen. Use our online estimation tool to get an accurate cost estimate before placing your order.
Your parcels are insured during transit in accordance with the terms and conditions of our insurance policy. We offer various insurance options to cover loss or damage during transit.